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Manned
Guarding
At
St Michael Security, we offer reliable, professional and
well-trained security staff. Able to fulfil a vast
range of security services, 24 hours a day, 365 days a
year, we provide each customer with a dedicated point of
contact responsible for maintaining the levels of
service our customers require.
All
our manned guards are trained above the industry
standard, attending a 4-day Induction course
carried out by our in-house training team. The majority
of our staff are trained in basic first aid with
supervisors and deputy supervisors all trained in
advanced medical aid. Further on site training follows,
ensuring guards are fully equipped for their role.
Our 24
hour, manned control centres help ensure
the safety of our on site staff, while helping us
provide all our customers with an efficient and
effective service.
Main
responsibilities of our manned guards include:
-
Providing
a Key holder service
-
Patrolling
all assignments at regular intervals
-
Locking
and unlocking of buildings/ premises
-
Remote
patrolling using CCTV systems from our remote
monitoring centre
-
Monitoring
on-site security systems and ensuring alarms /
disturbances are investigated fully
Business
Support Services
St
Michael Security provides a range of Business Support
services designed to help your business.
Our services
include:
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Control
Room Operatives
-
Telephonists
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Concierges
-
Receptionists
-
Mailroom
Personnel
-
General
Support Staff
Private
& Residential Services
St
Michael Security provides a range of Private &
Residential services.
Our services
include:
-
Reception
-
Front
of House
-
Access
Control & CCTV Monitoring
-
Residential
and Private Property Protection.
-
Gatehouse
Duties
-
Residential
Security and Private Estates
-
A
service for those absent from their place of
residence.
We
offer customised and confidential security arrangements
to protect your home and possessions. Discretion is
assured. Whether you opt for Mobile Patrols or
Residential Staff while you are away you can rest
assured that your home is secure.
With
our Private Estate Service we can provide Gatehouse
Duties. Mobile Patrols, Security Foot Patrols and also
Dog Patrols. All services are tailored to reflect the
clients best needs and requirements.
Key
holding and Mobile Response
St
Michael Security can protect your business premises
at night time and weekends with our Mobile Response
and Key holding service.
While
large organisations can justify dedicated security
personnel on all their premises throughout those high
risk times, The Corps’ mobile response and key holding
service offers effective alternatives for smaller
businesses or secondary sites.
Our
services include:
-
Professional
advice
-
Centrally
managed team with 24 hour staff
-
Rapid
and reliable key holding and mobile response by car.
-
Guarding
by day, patrols out of hours, mobile response to
alarms
-
Professional
staff trained to reset alarms.
In
choosing St Michael Security, you will receive the
professional services of a security company with an
unrivalled reputation for quality. Our front line staffs
are well trained and our management provide you
with impartial and professional advice to ensure you
receive the most appropriate security solution for your
individual business needs.
Information
Technology
At
St Michael Security, we place a great emphasis on our IT
systems which help us to deliver the best possible
services to our customers.
Online
Customer Portals
Monitor
your account with our online portals. St Michael
Security operates a portal system that is designed to
allow our customers full access to their account
information. The portal is password protected and
employs trusted security measures to ensure that our
clients’ details are secure.
This
service provides information on all aspects of your
account including:
Account
Information:
Contact
details, Assignment Instructions and Meeting Minutes.
Operational
Reports:
Key
Performance Indicators, Schedules and Rosters.
Financial
Details:
Invoices
and Statements.
St
Michael Security is also able to provide a customised
portal set around our clients’ specifications.
Remote
Monitoring
St
Michael Security has invested heavily in the latest
security technology. Controlled from our National
Monitoring Centre we have integrated the best products
in: Access Control, CCTV and Patrol Management.
Utilising equipment such as: GPS tracking and RFID
(Radio Frequency Identification) so we can monitor our
personnel remotely.
Our
advanced system uses dark screen technology, which
alerts our skilled technical operators immediately of
all events that trigger an alarm. Our staff then views
the event and makes an informed decision whether to
alert the police to prevent a crime; issue an audible
warning message directly to deter the offender on site;
notify our mobile response team; or alert the key holder
or emergency services to attend the premises.
We
also use the award winning M-Set Guard Patrol System and
the latest swipe
card
systems which are remotely linked to our Monitoring
Centre. The on-site security personnel check-in at
established locations to ensure patrols are performed
thoroughly. The technology also reduces the need for
guards to report their activity directly to the
monitoring centre as the system automatically updates at
headquarters. This enables us to remotely monitor our
staff to ensure optimum performance in a cost effective
way.
We
have also implemented a full range of communication
methods for guards to report-in and book on/off with the
Monitoring Centre. These include: Instant Messaging,
Text Messaging and Email. They are all designed to
reduce the amount of time spent reporting and increase
the efficiency of our personnel.
The
technology can also be used to monitor and a range of operational
tasks including:
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Remote
Access – for deliveries out of hours, remote
access can verify the delivery, log arrival and
departure times and authorise entry onto the
premises
-
Remote
Patrolling – areas are checked through the use of
CCTV to ensure they are secure while staff are
attending to other duties, or during hours of
shut-down, or low activity
-
Personnel –
checking who is on site, what work is being carried
out, arrival and departure times and visual checking
to ensure work is actioned as instructed
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Health
and welfare – checking that staff and guards on
site are safe
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Vehicle
tracking and lone worker system - monitor high
value loads and people in high-risk, vulnerable
roles through surveillance equipment
CCTV
Installation
St
Michael Security does not install CCTV equipment but we
do work in close association with a number of accredited
installers. In this capacity St Michael Security
can offer a consultative approach in upgrading your
existing surveillance systems or installing a completely
new security camera system, whichever meets your needs.
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